Here at Lugz, we feel it is our duty to listen to all consumer feedback and reply to that feedback with our own comments. Having an open dialogue allows us to understand your taste and preferences, ultimately giving you better product. We have put together a comprehensive set of Frequently Asked Questions that we think should answer many of your inquiries about the company and the brand. Hopefully, you'll read this section first since it really should answer most of your basic questions.

Questions about on-line purchases or other related issues
(Reviewing an order, tracking, canceling an item)
store@lugz.com
866-484-1740

Our hours of operation are Monday through Friday between the hours of 8AM to 5PM (PST) Pacific Standard Time.

In the event you have a question that was not answered by our FAQ's or is very specific, you can always contact us by e-mail here at info@lugz.com. Please feel free to e-mail your comments, concerns, and questions and we will try and respond to you as soon as possible.

If you're a retailer who does not currently have an account with Lugz and is interested in carrying the Lugz product line, you can e-mail us here at sales@lugz.com. Please make sure to leave your store name, full address, telephone number, a contact person, and your questions and we will respond to your inquiries as soon as possible.